My Family's History revisited.

Me with my Grandparents (Longman)

 It has been seven years since I last undertook any meaningful research into my family's history.

I stopped because we moved to Spain and the postal service there was not to be trusted to deliver mail, even though it had been correctly addressed. I was concerned that any copies of birth, marriage and death certificates that I needed to order from the General Register Office, in the United Kingdom, would disappear; either into someone's pocket for illegal purposes of identity fraud; or delivered to the wrong post box; or into another time dimension and universe.

Now as a resident back in the UK; I believe I can rely on the Royal Mail; I have the opportunity to visit archives when needed; the hunt has been brought out of hibernation.

The subscription to a well-known research website has been renewed; a family-tree software program has been purchased and installed on my laptop computer; a revision of my previous research has been carried out; a small batch of certificates of b.m.d. have been ordered from the GRO and should arrive in the next few days.

I hope when the copies of the certificates arrive the information shown confirms my research: and suspicions that I have found a couple of those 'family-skeletons' that my predecessors didn't talk about.

 I try to restrict the amount of time I spend on research but it is so easy to loose track of time when following up a lead to a possible new branch of the family-tree.

 I hope to be able to keep you up-to-date with my progress. Perhaps your ancestors might be linked to mine. Do these surnames mean anything to you; Sampford, Longman, Robins, Daley, Ruffell and Arkley: did you have relatives living in Walthamstow, West Ham, Whitechapel, Hackney, Bishops Stortford, Takeley or Epping from 1800 onwards?

© Elliot Sampford 2014

Fog, Frost and Spider

© Elliot Sampford 2014

The fog, frost and spider trio created this winter wonder of nature on the shrub by my front door.


© Elliot Sampford 2014

Sainsbury's Overcharged by 76%.

On Friday 3rd January 2014 we (my wife, Natalie, and myself) were overcharged by seventy-six percent on two items purchased in Sainsbury's Lincoln supermarket.

During our weekly shop at the store we were enticed to purchase a 750 ml container of 'Cif Bathroom' at the special offer price of £1.50, a reduction from the usual cost of £2.65.

 

There were only two spray bottles left on the shelf so we took both. It is a product we regularly use as it does its job well (Unilever please note).

Before we leave the car-park, I always check the receipt for our shopping to make sure we have received the multi-purchase discounts; 'Any two for £5.00; Buy one get one free; Mix and Match 3 for £10.00; you know the types I mean. Sometimes my wife gets annoyed with me for taking too long to check whilst sitting in the car: you don't get the opportunity or time at the check-out to verify the amount you've been charged is correct.

It didn't take me long to realise that we had been charged the normal price for the two bathroom sprays – to be honest they were the third and fourth items on the list – not the specially reduced price. We had been overcharged by £1.15 per item, £2.30 in total.

It was too great an error to ignore. If it had been £0.23 then possibly I wouldn't have bothered getting out of the car, back into the inclement weather, to return to the store.

We explained our dilemma to the nice, very nice, lady manning – can you say that or is it non-politically correct or sexually discriminative; should it be serving at – the customer services counter. On her return from the exploratory walk around the supermarket to verify our claim we were reimbursed in cash with the amount of the overcharge. I offered to have it refunded to the card account that I had used to pay for our shopping, but was informed it was just as easy to be given cash. This must be a new form of the 'Cash Back' service.

What is the point I am trying to make, as I received a refund – you may be asking.

Well, the scenario is this. After we took the last two 'Cif Bathroom' sprays from the shelve there were two empty display boxes left. Assuming there were originally twelve items in each pack that means that the customers who purchased the twenty-two items before us in Lincoln would probably have been overcharged. I assume this because if the error had been reported, before we brought it to the company's attention, then the incorrect price on the Sainsbury's central stock-computer-system would have surely been altered. Continuing with my thesis; the error probably occurred at every one of Sainsbury's supermarket check-outs throughout the UK when a purchase of this price-reduced-product was made; the customers thinking they were benefiting from a considerable cost saving.

Assuming Lincoln was not the only location where this deal was available; I find it difficult to believe that we were the only Sainsbury's shoppers in the UK who purchased 'Cif Bathroom' during this time, and were overcharged, to notice and report this problem. If we were shame on the rest of you, wherever you are. If the company had been made aware of the overcharging, before we reached the check-out, why was the normal price still being used?

In addition; what quantity of the item was sold at the non-special offer rate? What extra profit will Sainsbury's have made?

Was this an isolated error, do you think, or have you dear reader experienced a similar problem?

© Elliot Sampford 2013